Customer Services

Delivery service

Most IKEA products are flat-packed and designed to be easy to bring home, but if you prefer delivery, we offer several flexible options to suit your needs.​

Delivery fees are calculated automatically based on the weight of your products and delivery destination. Estimated delivery time will appear at checkout.​

You will receive an email notification once your order is ready to be shipped or collected.​


Parcel Delivery | Truck Delivery | Delivery Lead Time by Region | Delivery Terms & Conditions | ​Click and Collect | Other Services

Parcel Delivery

For small and light products. ​Delivered to your doorstep using a parcel courier.

Area Weight Price
Jabodetabek, Bandung, Semarang, Surabaya, Solo, Malang, Yogyakarta, Makassar, Bali 0–5 kg Rp 29.500
5–10 kg Rp 64.900

Truck Delivery

For large and heavy products. ​Delivered by the IKEA truck delivery team.

Area Weight Price
Jabodetabek, Bandung, Semarang, Surabaya, Solo, Malang, Yogyakarta, Makassar, Bali 10–100 kg Rp 169.000

Delivery Lead Time by Region

Region Estimated Time*
Jabodetabek & Bandung​ 3–5 days
Semarang, Surabaya, Solo, Yogyakarta, Malang 5–7 days
Bali 8–10 days
Luar Jawa & Bali (Makassar, dll.) 11–17 days


*Delivery Notes:​

  • Deliveries to areas outside major cities, including remote locations and surrounding islands, may require additional delivery time.​
  • Delivery time may vary depending on weather conditions, traffic, or unforeseen circumstances.​
  • During major holiday seasons — such as Chinese New Year, Hari Raya Idul Fitri, Christmas, and high-volume sales events like double-date promos — please allow an additional 1–3 business days for processing time for truck and parcel deliveries.

Related

Looking for something else?

You can explore other services like assembly, installations and returns.

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