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Delivery Service

What we do
We’ll deliver your purchases to your home or workplace.
We don’t just stop at your front door - we take it to
whatever room you want.


Terms and conditions apply.
Contact your local store for more information.


Payment Details
Payment options include cash, debit card, Visa and Mastercard.

In Store & Online Delivery

Zone and Pricing
Service Purchases Weight Service Fee Area
Home Delivery 0 - 5 kg Rp 24.900 JABODETABEK City
Bandung**
Surabaya**
5 - 10 kg Rp 59.900
10 - 150 kg* Rp 139.000
Delivery outside above mentioned area will be charged based on weioght and distance
  • *Up to 150 kg. If your IKEA purchases weight more than 150 kg, Rp 99.000 applies for up to another 150 kg.
  • **Delivery coverage is limited to 60km radius within the store/Pick-up point location.
How to book in store delivery
Talk to one of our IKEA co-worker or give us a call at 021 2985 3900

Online Shop Delivery


We deliver to your doorstep
We deliver your IKEA online purchases to your doorstep. Shipping costs will be calculated systematically depending on the weight of IKEA purchased product and delivery destination. The delivery time may vary according to your destination
   
  • Your delivery and assembly charge will be calculated at the checkout.
  • Delivery date are not mentioned online, this will be communicated to you when we call to confirm your order.
  • Once we have confirmed your delivery date, our delivery team start to plan your order to be picked, double checking all your products are available and reserving these in our warehouse for you.
  • Please ensure that someone is present at the designated delivery day and time.
  • You will receive an email/telephone call once your order is processed or a notification will be received if in case of cancellation or change of delivery date.
  • Delivery time may be vary due to rain, traffic or any unforeseen circumstances.
  • METOD kitchen set, fragile products such as glassware, small mirrors, vases and live plants are not available for the service.
  • Should you wish to place a larger bulk order please refer to our IKEA Business Dept at Contact us.
  • Bed slats is not included when you order a bed and needs to be added separately.
  • If you are not able to accept delivery, please make sure that there will be someone available to accept delivery on your behalf. This person must be an adult who is capable of receiving delivery and able to give the delivery team instructions if they are needed. The person accepting delivery will need to sign the delivery document to confirm delivery has taken place.