Where are we?
Store
IKEA Alam Sutera
Address:IKEA Alam Sutera
Jl. Jalur Sutera Boulevard No. 45
Alam Sutera, Tangerang 15320
Contact us:
Phone: 021 2985 3900
Fax: 021 2985 3940
Email : cs@IKEA.co.id
Get Directions
OPENING HOURS IKEA
Alam SuteraMonday - Sunday & National Holiday:
09.00 - 21.00
Last entry time:
20:30
Click and Collect:
09.00 - 20.00
Småland
Småland is a play area for kids between the height of 100cm to 130cm.
Monday - Sunday & National Holiday: (Temporarily Closed)
Restaurant:
09.00 - 20.30
Bistro & SFM:
09.00 - 21.00
Visit our Store Page...
IKEA Sentul City
Address:IKEA Sentul City
Jl. MH. Thamrin no 57
Babakan Madang - Sentul City
Sentul Selatan - Kab. Bogor
Contact us:
Phone: 021 2985 3900
Email : cs@IKEA.co.id
OPENING HOURS IKEA
IKEA Sentul CityMonday - Sunday & National Holiday:
10.00 – 21.00
Last entry time:
20:30
Food Court
16.00 - 20.30
IKEA Business Point
10.00 - 21.00
Visit our Store Page...
IKEA Kota Baru Parahyangan
Address:
IKEA Kota Baru Parahyangan
Jalan Parahyangan Raya kav. 9
Kota Baru Parahyangan
Kertajaya Padalarang, Kabupaten Bandung Barat
Jawa Barat 40553
Contact us:
Phone: 021 2985 3900
Email : cs@IKEA.co.id
Address:
IKEA Kota Baru Parahyangan
Jalan Parahyangan Raya kav. 9
Kota Baru Parahyangan
Kertajaya Padalarang, Kabupaten Bandung Barat
Jawa Barat 40553
Contact us:
Phone: 021 2985 3900
Email : cs@IKEA.co.id
OPENING HOURS IKEA
IKEA Kota Baru ParahyanganMonday-Sunday & National holidays:
09.00 - 21.00
Last entry:
20:30
Click and collect:
09.00 - 21.00
Visit our Store Page...
Pick-up Point
Shopping at IKEA is now easierEnjoy a new way of shopping by ordering IKEA products online.
You can collect your order at our Pick-up Point.
Free Delivery
This free delivery fee covers the delivery of your purchase to the Pick-up Point, and applies to all online orders regardless of size*. More importantly, it can help you save. Ship as little as a single sofa or as much as an entire combination of sofa, all for free.
Collecting your purchase
Before visiting your local Pick-up Point, be sure to bring valid ID and your order confirmation email. Once you arrive at the Pick-up Point, a representative will help you retrieve your order. After that, you're on your way home to enjoy your purchase.
IKEA Pick-up Point - IKEA Kota Baru Parahyangan
Starting 1 March, IKEA Pick-up Point - Kota Baru Parahyangan will be relocated to IKEA Kota Baru Parahyangan store.
Operational hours :
Monday - Sunday :
09.00 - 21.00
Contact us:
Telephone : 021 2985 3900
Address :
MPU Area (Counter No. 8)
Jalan Parahyangan Raya kav. 9
Kota Baru Parahyangan
Kertajaya Padalarang, Kabupaten Bandung Barat
Jawa Barat 40553
IKEA Pick-up Point - Hero Supermarket 23 Paskal Shopping Center
Operational hours :
Monday - Sunday :
11:00 - 20:00
Contact us :
Telephone : 021-29853900
Address :
Jl. Pasir Kaliki no. 25 Arjuna
Kecamatan Andir, Kota Bandung
Jawa Barat 40172
IKEA Pick-up Point - Surabaya
Operational hours :
Monday - Sunday :
10:00 - 21:00
Contact us :
Telephone : 031-8533708
Address :
Giant Supermarket Waru
Jl. Raya Waru No. 2
Waru, Sidoarjo
Kabupaten Sidoarjo - 61256
IKEA Pick-up Point - Giant BSD
Operational hours :
Monday - Sunday :
09:00 - 19:00
Contact us :
Telephone : 021-29853900
Address :
Giant BSD
Blok. II-5 Sektor CBD, Jl. Kapten Soebijanto Djojohadikusumo
Lengkong Gudang
Tangerang Selatan
IKEA Pick-up Point - Giant Taman Yasmin
Operational hours :
Monday - Sunday :
10:00 - 17:00
Contact us :
Telephone : 021-29853900
Address :
Jalan KH. Abdullah Bin Nuh Kav. 33 No 37
Curugmekar, Bogor Barat
Jawa Barat
IKEA Pick-up Point - Jakarta Garden City
Operational hours :
Monday - Sunday :
10:00 - 21:00
Contact us :
Telephone : 021-80607552
Address :
Food Garden - Jakarta Garden City,
Jalan Raya Cakung Cilincing (exit Tol Cakung km.54)
Kec. Cakung, Jakarta Timur
Jakarta
IKEA Pick-up Point - Giant Ekstra Pondok Gede
Operational hours :
Monday - Sunday :
10:00 - 20:30
Contact us :
Telephone : +62-811-8110-9809
Address :
Komp. Ruko Graha Indah Blok D,
No.7, Jl. Raya Jatiwaringin RT.002 /RW.002
Kel. Jatiwaringin, Kec. Pondok Gede,
Kota Bekasi Jawa Barat 17411
Pick-up Point Indomaret
Indomaret Pick-up
Now you can collect your purchase from IKEA.co.id or IKEA Indonesia app at Indomaret stores that have been assigned by IKEA. Indomaret Pick-up service is currently only for Jabodetabek, Bandung, and Surabaya areas. Check the assigned Indomaret stores belowDownload
How to collect your purchase at Indomaret stores
After shopping at IKEA.co.id or IKEA Indonesia app, you will get a SMS notification from Indomaret to collect your purchase. Show the notification to Indomaret cashier when picking up your purchase.Indomaret Pick-up Price
| Service | Purchases Weight | Service Fee | Area |
|---|---|---|---|
| Indomart Pick-up | 0 - 5 kg | Rp 19.000 | Jabodetabek, Bandung & Surabaya |
| 5 - 10 kg | Rp 49.000 | ||
| *Pick-up for area Java and Bali will charged based on weight and distance | |||
- *Selected Indomaret store
- Dimension : Less than 100cm x 50cm x 50cm with order weight less than 10 kg.
- Valid for online transaction.
- Exchange and return is not applicable in Indomaret, Exchange and return only applicable in IKEA store or IKEA Pick-Up Point, terms and condition applied.
Terms and Conditions
- Customers can only pick up packages at Indomaret stores that have been assigned by IKEA.
- Parcel service is only applicable for online buyable products with package size smaller than 100cm x 50cm x 50cm, and weight per-order is below 10 kg.
- Customers’ order is expected to arrive at the selected Indomaret store within 7 working days.
- Customers to collect their order within 5 days after receiving information or notification from Indomaret.
- Customers are required to show proof of SMS notification from Indomaret to collect their goods.
- If customers don't pick up the product within 5 days, product will be returned to IKEA warehouse on the day 7th.
- IKEA Indonesia will refund for any unclaimed item (excl.delivery fee). Customers need to re-purchase again.
- Customers must check the package during collection of the package, and ensure the package received is in good condition.
- Customers need to report to IKEA Indonesia for any loss and damaged item within 72 hours.
- IKEA Indonesia is not responsible for any delay in the delivery and/or consequential loss including and without limitation to any commercial, financial and other indirect losses including losses incurred in transportation or delivery arising from matters beyond IKEA's supervisory capacity including damage due to Force Majeure, such as including but not limited to continuous rain, earthquakes, natural disasters, riots, floods, pandemics/epidemics, wars, coups, insurrections, Government policies and any other causes beyond IKEA’s control.
Email : cs@ikea.co.id
Telp : 021 29853900
WA : 081113002242