If you are unsatisfied with your purchase, return the unopened item within 90 days with a copy of your Order Confirmation email. We will refund the price you paid for the item and credit the refund amount to your credit/account to which you made the payment.
We will not refund any delivery and assembly costs you have paid if you request to return the item delivered to your home. And based on our evaluation of the item's condition, we will refund the product value.
Return for free at any IKEA store. You will need to take all of the unopened and unused item in its original package, together with a copy of your Order Confirmation email.
You can return the unopened and unused item in its original package in order to effect a refund. You are responsible for the cost of returning the goods, You can send them back to us via parcel, please contact us for a solution.
Missing, damaged, or incomplete orders
Sometimes things don't go as planned. If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help
Visit your closest store
Regardless of your issue, you can always visit any IKEA store and we will find a solution for you. If your item is damaged, bring you the damaged item and proof of purchase. If you are missing an item, bring your order confirmation.