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Facilities

Småland is open again 

We look after the children while you shop. In Småland, all children who are between 100 cm and 130 cm and have carried out the 2nd dose of Covid-19 vaccination can play while the grownups shop. Here you will find adventure forest, cinema and drawing materials.
For children who are slightly older we have play areas throughout the store and a child-friendly restaurant. All children are welcome to play at IKEA Alam Sutera.

Rules and Conditions for the use of children's play area :

  1. Parents/adults are hereby notified that the use of the playroom facilities is strictly at their own risk. IKEA and its employees, contractors, etc. hereby disclaim all responsibilities for any loss, injury and or damage which may occur however caused.
  2. Children's height must be 100 cm min, and 130 cm max. to play at Smaland. Footwear together with any valuables must be removed before entering the play area.
  3. Only child within the age of 6 - 12 who's got second dose of COVID19 vaccination are allowed to enter Smaland (By showing the proof from peduli lindungi application/Vaccine certificate)
  4. Parents / Adults Must remain within IKEA store and must respond immediately once paged or contacted through their mobile phones.
  5. Each child may use this facility for 1 time only per day with maximum 45 minutes: IKEA, however, reserves the right to remove the child from play facilities before the time  is up.
  6. As for security reason, only the parents/adults(above 18 years old) who have registered the child will be allowed to pick the child up.
  7. Parents/adults should register their children at the entrance area and pick their children up through the Market Hall entrance.
  8. Drinks, Foods, Bags, & valuable accessories are not allowed in the play area, except mineral water
  9. Every child who will play in the Smaland area should already trained to use the toilet.
  10. Smäland play area staff have the right to stop the playing time for certain reasons.
  11. By submitting this form you are agreed with all term and conditions applied.

Kids Menu

Bring along your kids and enjoy our special kids menu.
See kids menu

Play Areas

Throughout the store there's always something fun for the kids nearby, so you can focus on shopping.

Baby changing facilities

Available at the store entrance and behind the restaurant.


 
Spacious and comfortable parking area

We have over 1000 parking spaces at IKEA Alam Sutera. There is also parking spaces for people with disabilities located close to the store entrance.


 
Services to help you shop

Need some help? We can arrange services such as product picking, delivery, and assembly to make your shopping experience more enjoyable. Just talk to our Customer Service department for details.
Read more


 
Disabled Facilities

Our store is wheelchair accessible. Manual wheelchairs are available to borrow at our store entrance, and wheelchair accessible toilets are available at the store entrance and restaurant.


 
Prayer Room

Our prayer rooms are located at basement level, with opening hours from 10:00 - 22:00 every day.


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