Free Sofa Removal Service

Terms and conditions: 
  1. Promotion valid from 24 February – 2 April 2023 in IKEA Alam Sutera, IKEA Sentul City, IKEA Jakarta Garden City, IKEA Mall Taman Anggrek, IKEA Kota Baru Parahyangan, IKEA Surabaya, IKEA Bali, online:, IKEA Indonesia app and WA orders.
  2. Free old sofa removal service limited for coverage within 60 km from Jabodetabek, Bandung, Surabaya, Bali stores & online purchase. Scheduled will be assigned based on availability.
  3. One free old sofa removal service is valid with one sofa purchase (limited to sofa promo). Please submit your IKEA original receipt.
  4. The old sofa furniture is still within usable condition (the sofa &cover is not torn apart, sofa legs not broken, in stable condition).
  5. The free old sofa removal service excludes domestic waste, building debris, household waste, etc.
  6. Please order the service from our co-workers in the store or contact Customer Service online purchases at +6221-2985-3900 / WhatsApp at +62811-1300-2242 by providing the order number and photo of the old sofa in usable condition.
  7. Additional fee will be charged if the pick-up is made in a building with more than 3 floors. 
  8. IKEA reserves the right to cancel orders if they do not comply with the terms and conditions that apply to this program and the terms and conditions listed on and the IKEA Indonesia App. 

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