Always stay alert to anyone claiming to be from IKEA

Dear valued customers,

At IKEA, your safety and peace of mind are always our top priority.

Currently, various fraudulent schemes are circulating in the name of IKEA via phone calls, SMS, WhatsApp, email, and other communication channels. Therefore, we urge you to always remain cautious and vigilant.

Security Guidelines & Preventive Measures:

  • Do not share personal information: If you receive a call or message from someone claiming to be an IKEA co-worker asking for personal information, please do not disclose any details.
  • IKEA never requests sensitive data: IKEA will never ask for confidential information such as one-time passwords (OTPs), verification codes, PINs, passwords, or bank account details via phone calls, SMS, WhatsApp, email, or any other channels.
  • Verify through official channels: To ensure the authenticity of any communication or information you receive, please contact IKEA customer care through our official channels.
  • Report suspicious activity immediately: If you suspect you have received suspicious or fraudulent communication, contact us immediately so we can assist in verifying it.
Official IKEA Indonesia Customer Service Channels:

Thank you for your continued trust in IKEA. Together, let us stay vigilant and safeguard your personal data.

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