SECTION
Home furnishing service
Home furnishing service
New
Through private 1 on 1 meeting sessions, our experts will help you to make your dream home come true by giving ideas and solutions, from choosing the right products, purchasing and planning product combination to providing a complete design for 1 room. Read more and choose the service that suits you the best.
Product Advice
Want to refresh your home but still have no idea which product suits your needs? We will give you advice and ideas regarding product selection.
Rp 50.000
Refundable without minimum purchase
Personal Shopper
Planning to buy product combination/furniture system like PAX, PLATSA, BESTA, METOD, STUVA and need some help? We will assist you to plan, give advice and help you to shop.
Rp 500.000*
Refundable with minimum purchase Rp 5.000.000
Interior Design
Our Interior designer will provide a complete design of your room in 3D format adjusting to your needs, also help you to choose the right products.
Planning fee starts from
Rp 1.500.000*
Additional planning fee over 15m2 is Rp 100.000/m2
Service comparison (per 1 room)
| Product advice | Personal shopper | Interior Designer | |
|---|---|---|---|
| Private 1 to 1 meeting sessions with IKEA home furnishing expert | 30 min | 60 min | 3 sessions |
| Recommendations for furniture and accessories combinations according to style, colour and function | |||
| Article list of IKEA products | |||
| IKEA furniture systems planner | |||
| Collage of furniture and accessories coordination | |||
| Layout plan and wall elevation | |||
| 3D Visualizations of the projects | |||
| Recommendations of wall colour and flooring material | |||
| Lighting plan |
Term & Condition of Home Furnishing Service
- Customer understand and get full overview of three products of services and each service scope
- Customer to choose one services when register in the MS. Form, link will be provided in website and WA number
- Customer to pay service charges upon selected services, payment link provided
- Customer to choose preference of booking date and time, subject to availability
- Customer to provide complete information in the provided form prior meeting with coworker
- Customer will have 1 to 1 meeting session with coworker with timely duration to discuss on solutions for the needs based on selected service.
- Customer to accept the meeting link send by coworker prior the meeting session
- Customer will receive presentation material, product collages, furniture list quotation and service information at the meeting session or as described in detail service products
- Reschedule is allowed but subject to planner availability and time
- Any cancellation will be proceed within 24 hour (cut off date at 12.00pm) after service transaction, CR will support for refund
- After sales will be following IKEA term and condition policy, any complaints related to general information or the quality of products must be handled by Customer Relation as per the E&R policy
- Correspondents will be via IKEA WA number and email as communicate in website
- Measurement
The exact layout of the premises should include:
- Room height
- Length of all walls
- Full width, full length of the room
- The height and width of doorways, windows, arches, and the distance from them from the wall
- Height from floor to window sill and from window to ceiling
- Opening of doors
- Height differences in floor / step levels
- Location and size of sanitary and other equipment (toilet bowls, sinks, shower cabins, baths, boilers, washing / drying machines, air conditioners)
- All dimensions are indicated in centimeters with an accuracy of 1 cm * for security purposes.
- Images / Video clip of the site.
- Measurement is a must for interior design services unless customer able to provide floor plan with detail measurement.
- Customer is fully responsible for inaccuracy of floor measurement if not using IKEA measurement.
- Coworker can declined request if the measurement provided by customer not according to format to avoid inaccuracy
- Any renovation in the site should be completely finished and area is clear before the site visit or assembly/installation
- Customer to provide picture and image of site area prior measurement and installation to avoid changing detail of space measurement and or to avoid product damaged after installation due to incomplete renovation.
- The customer has a responsibility to keep the area empty and clear of obstructions for installation
- Booking measure time subject to availability schedule and limited coverage areas : JABODETABEKDUNG
- Revision for product changes are allowed (changes of articles) limit to 3 (three) times from meeting dates (14days)
- Measurement cost per 100m2 is IDR500,000. provided by Vendor, non refundable
- Addition cost of measurement is IDR 5,000/sqm will be borne by customer
- Customer to pay directly to vendor for addition cost of measurement.
- IKEA will charge design charges based on measurement provided
- IKEA will plan and design based on measurement provided
- Service refund will be taken form in E-GV or IKEA GV
- Product advice refund IDR 50,000, in E-GV or IKEA GV can be use in online purchase or WA order with no minimum purchase, period validity is 14 days after service transactions
- Personal shopper refund IDR 500,000, in E-GV or IKEA GV can be use in online purchase, IKEA stores or WA order with minimum purchase of IDR 5,000,000. valid for 30days after service transactions
- Expired E-GV or IKEA GV will get no exchange date
- Purchase less than minimum amount will not triggered the E-GV for personal shopper
- E-GV or IKEA GV can be use for product combination or different product list from sales order / quotation given by coworker during planning/ meeting session.
- E-GV or IKEA GV can be combined with Bank promo
- E-GV or IKEA GV can be combined with SALE and promotion articles
- E-GV or IKEA GV can not be combined with IB promo
- Sales quotation validity is 30days from meeting dates hand over
- Service prices are subject to change at any time.